Privacy Policy

We at Comeandsee Global Pte Ltd (“CAS”, “we”, “us”, “our”) are fully committed to fulfilling our obligations under the Personal Data Protection Act 2012 (PDPA). We recognise the importance of protecting your personal data and ensuring it is handled responsibly—not only to comply with legal standards, but to maintain your trust.

If you have any concerns, complaints, or questions regarding this policy or your personal data, please contact our Data Protection Officer at:
Email: dpo@comeandsee.com.sg

1. Introduction and Scope of the Policy

“Personal data” refers to data (whether true or not) about an individual who can be identified from that data alone or with other information. This includes your name, address, medical records, and photographic images.

This policy outlines how we collect, use, disclose, and protect your personal data. All activities are governed by the PDPA regulations.

2. Data Collection

Your data may be collected via:

• a. your logins as a registered user;
• b. information entered into your user profile;
• c. communication with us through email or other channels.

By using our website and services, you give us permission to collect this information to better deliver our services.

3. Use and Storage of Personal Data

Your personal data may be used for:

• a. providing full access to our services;
• b. responding to enquiries and communication;
• c. improving service quality and content;
• d. internal functions like accounting, administration, and research.

Data is stored securely with PCI-compliant cloud hosting and encrypted via SSL certification.

4. Disclosure of Personal Data

CAS respects the confidentiality of your data. We may share it within our organisation or with relevant agencies where required by law or necessary for service delivery. Data may also be processed through our Singapore/Brunei offices with appropriate due diligence to comply with PDPA’s Transfer Limitation Obligation.

We may disclose your data without consent in the following cases:

• a. service providers necessary for service delivery (e.g., payment, hosting);
• b. third parties performing CAS-related functions that require your data;
• c. where required by law or law enforcement agencies;
• d. where required by public interest;
• e. where necessary to enforce Terms of Use or protect safety, rights, or property.

In all other cases, express consent will be sought before sharing your personal data.

5. Requests for Access, Correction, or Withdrawal

You may request access to, correction of, or withdrawal of consent for your data at any time by contacting us:

• Phone: +65 8072 6438 (WhatsApp Text Only)
• Email: dpo@comeandsee.com.sg
• Office: 81 Ubi Avenue 4, #11-16 UB.ONE, Singapore 408830

Requests will be processed within a reasonable timeframe. Corrections will be shared with third parties who previously received incorrect data unless deemed unnecessary. Withdrawal of consent may affect your experience or relationship with us, unless otherwise required or permitted by law.

6. Statistical Data

We may use anonymised data for internal analysis and service improvement. These statistics may be shared with third parties in non-personally identifiable formats.

7. Website Cookies

Cookies may be used to enhance your experience. You can disable or delete cookies, though this may impact website functionality.

8. Linked Websites

Our website may link to third-party sites. We are not responsible for their privacy policies. You are encouraged to read those policies before interacting with external sites.

9. Updates to the Privacy Policy

This policy may be updated from time to time. Changes will be posted on this page. Continued use of the website implies acknowledgment and acceptance of any updates.